This Policy explains how we collect, use, process, and protect your personal data when you use our website.
This Policy applies to projects.why-oman.com (the “Website”), operated by: WHITEWILL REAL ESTATE BROKERS L.L.C License No. 939961 Dubai, UAE Email: info@whitewill.ae (hereinafter — “we”, “us”, “Operator”)
By using the Website, you agree to this Policy.
Definitions Personal Data — any information relating to an identified or identifiable individual Processing — any operation with data, including collection, storage, use, transfer, or deletion Cookies — small text files stored on your device when visiting the Website User — any person interacting with the Website
Legal Basis We process personal data in accordance with: • UAE Data Protection Law (Federal Decree-Law No. 45 of 2021) • GDPR (where applicable) • Other applicable international regulations Processing is based on: • Your consent • Our legitimate business interests Acceptance of This Policy You provide consent to data processing when you: • Submit a form on the Website • Request a callback • Contact us via messenger (WhatsApp, Telegram, etc.) • Continue using the Website We may log and store proof of your consent for compliance purposes. What Data We Collect 1. Contact Data • Name • Phone number • Any information you voluntarily provide 2. Messenger Data If you contact us via messengers, we may receive: • Your account identifier • Public profile data 3. Technical Data• IP address • Browser and device data • Operating system • Pages visited and interactions
Purposes of Processing We process your data to: • Respond to enquiries and requests • Provide information about real estate projects • Communicate via phone, email, or messaging apps • Send marketing materials (until you opt out) • Improve website performance and user experience • Maintain internal records and CRM systems • Comply with legal obligations
Data Retention We retain personal data: • Until your request is fulfilled • And up to 3 years thereafter Unless otherwise required by law.
Data Sharing We may share your data with: • Internal group companies • CRM and analytics providers • Communication tools (e.g., WhatsApp, Telegram) • Authorities where required by law All partners process data under strict confidentiality obligations.
International Transfers Your data may be transferred outside your country. We ensure appropriate safeguards, including: • Contractual protections • Secure processing standards
Your Rights You have the right to: • Access your personal data • Correct inaccurate data • Request deletion • Restrict or object to processing • Withdraw consent at any time • Request data portability To exercise your rights, contact us via email.
Cookies We use cookies to: • Ensure website functionality • Analyse traffic and behaviour • Improve performance Types of cookies:• Functional — required for website operation • Analytical — help improve user experience You can disable cookies in your browser settings. Note: disabling cookies may affect website functionality.
Data Security We implement industry-standard measures: • Secure servers and firewalls • Access control systems • Internal data protection policies These measures protect your data from loss, misuse, or unauthorised access.
Third-Party Data If you provide data of third parties, you confirm that: • You have obtained their consent • You are authorised to share such data You are responsible for compliance in such cases.
Policy Updates We may update this Policy at any time. The latest version will always be published on the Website. Continued use of the Website means acceptance of updates.